Testimonials

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14 entries.
Justin Justin from plymouth, Devon wrote on April 4, 2019 at 9:59 am:
Was recommended by various associates at work backed up by photographs. I spoke to Ross via phone and he soon came around to offer advice on the purchase of the wood burner and installation costs. Ross is great guy who doesn't dress it up and gives you good honest advice covering purchase, installation, lighting the wood burner, cleaning, etc. The wood burner was fitted with the flu going up through two ceilings and out of the roof. To be honest I wasn't looking forward to the mess but I was very surprised at how little there was!!!, in fact once he had finished there was virtually none. Ross, on my installation was assisted by a chap who did the plastering, this guy was also very respectful and polite. I now have an amazing wood burner expertly fitted which will give me many years of pleasure. The service doesn't end when you settle the bill, Ross is always on hand and very helpful. Thank you Ross! Justin.
Gemma Gemma from Plymouth wrote on April 2, 2019 at 10:59 am:
A fantastic all round service, sourced me the most wonderful surround and stove, contactyed him 20 days ago, and he has my fire roaring yesterday. A truly wonderful service. So So pleased
Harry Clark Harry Clark from Plymouth wrote on March 25, 2019 at 9:31 am:
We were let down by another supplier, but thank goodness we were. Ross was so professional and quick. He blew his competitor right out of the water with regards quality, speed, communication, essentially every metric Ross completed in an outstanding manor. Would highly recommend!
Penny Penny from Modbury wrote on March 5, 2019 at 7:36 pm:
Ross has been looking after our chimney for more years than I (or Ross I imagine) would care to remember and down the years he has ensured that our chimney and wood burner continue to work efficiently. As our "children" have left home they themselves have become clients and Ross has fitted a number of wood burners for them as they have moved houses. Ross is one of those workmen you just don't mind having in your house, (tea, no sugar), who knows his stuff, is professional and a clean worker - he makes less mess cleaning the chimney than my husband does putting a log on the fire!
Simon Parkman Simon Parkman from Plymouth wrote on February 17, 2019 at 8:43 am:
Ross had fitted a stove including liner for my parents 2 years. I moved house 18 months ago and as part of refurbishment I had finished my fireplace to suit a stove. I finally saved enough money, and Ross came to price the works, made several recommendations all of which I followed. Great service, and knowledge. See you for my yearly sweep! Recommended to a friend already!
Diane Hooper Diane Hooper from Plymouth wrote on January 26, 2019 at 4:00 pm:
Ross has just fitted a wood burner for me. He was extremely professional from start to finish. He clearly is an expert in his field, is very approachable, hard working and reliable His quote was very competitive and I'm thrilled with the results. Ive already recommended him to friends and family.
wendy lathan wendy lathan from plympton plymouth wrote on January 25, 2019 at 7:59 am:
i would like to say what great service I received from A1 the service was second to none very clean and professional would highly recommend this business next year I am looking at some work and will not hesitate to get A1 back . I have had a couple of experience's that have put me off getting the work done this has now rebuilt my confidence again . massive thank you
Christine Little Christine Little from Plymouth wrote on January 15, 2019 at 10:31 pm:
Ross was recommended to me after 3 other 'experts' had attempted to fix my problem woodburner chimney. Ross contacted me within 24 hours of my initial enquiry, came when said he would to inspect and advise on the problem. Quote was received very quickly by text and within a week work was completed. Ross clearly knew his stuff, was polite and left the work area clean and tidy. He even cleared the ice off my car for me - service above and beyond!!! Will certainly be recommending him to friends and colleagues.
Moira Light Moira Light from Yelverton wrote on January 11, 2019 at 6:01 pm:
I have had wonderful service from Ross in every way. He discovered after putting his camera up my chimney that it had been capped despite there being a gas fire .He immediately arranged for scaffolders to come the next day and then spent a day and a half finding the problems , putting in a new chimney pot, plus caps on others. I cannot praise his professionalism and hard work enough.
andrew arnold andrew arnold from Plymouth wrote on May 23, 2018 at 6:44 pm:
i contacted Ross about a quote for a log burner install .From the start he was pleasant and polite and guided us through the the process he could perform for us. The install was a very quick five weeks later and Ross was a total professional from start to finish. The job was completed a day early than expected to a truly exceptional standard.
Paul Crutchley Paul Crutchley from Plymouth wrote on May 4, 2018 at 10:04 am:
Wonderful service. Ross came round to conduct survey, provide competitive quote within a week and said he could fit in 6 weeks. He then contacted us within the week and fitted it the day the stove arrived. He was even able to source an oak floating shelf for us at a very competitive price. On top of that he is a friendly approachable chap, no question too much trouble clearly knows his business. Would recommend to anyone interested in fire place installation or chimney sweeping.
Kay Winstone Kay Winstone from Ivybridge wrote on May 4, 2018 at 10:03 am:
Really pleased with our amazing new fire thank you so much. Excellent customer service so happy highly recommended
Gary Mills Gary Mills from Plymouth wrote on May 4, 2018 at 10:03 am:
Ross is highly professional, Meticulous worker. I am overwhelmed with the quality of work he has constructed in my living room. A very clean and tidy worker. His experience and knowledge in this field is A1. I would have no hesitation in recommending him to others
Rob Colley Rob Colley from Ivybridge wrote on May 4, 2018 at 10:02 am:
Extremely happy with our log burning stove! The best quote, value for money, super hard working and friendly service, I was working away from home and was getting exciting updates along the way from Ross. It has totally changed our lives as we all cosy up in front of our fire now as a family whenever we are home. Really looking forward to decorating it for christmas. Big thank you Ross, I would and have recommended you to friends and family.