Ross was recommended to me after 3 other 'experts' had attempted to fix my problem woodburner chimney. Ross contacted me within 24 hours of my initial enquiry, came when said he would to inspect and advise on the problem. Quote was received very quickly by text and within a week work was completed. Ross clearly knew his stuff, was polite and left the work area clean and tidy. He even cleared the ice off my car for me - service above and beyond!!! Will certainly be recommending him to friends and colleagues.
I have had wonderful service from Ross in every way. He discovered after putting his camera up my chimney that it had been capped despite there being a gas fire .He immediately arranged for scaffolders to come the next day and then spent a day and a half finding the problems , putting in a new chimney pot, plus caps on others. I cannot praise his professionalism and hard work enough.
i contacted Ross about a quote for a log burner install .From the start he was pleasant and polite and guided us through the the process he could perform for us. The install was a very quick five weeks later and Ross was a total professional from start to finish. The job was completed a day early than expected to a truly exceptional standard.
Wonderful service. Ross came round to conduct survey, provide competitive quote within a week and said he could fit in 6 weeks. He then contacted us within the week and fitted it the day the stove arrived. He was even able to source an oak floating shelf for us at a very competitive price. On top of that he is a friendly approachable chap, no question too much trouble clearly knows his business. Would recommend to anyone interested in fire place installation or chimney sweeping.
Really pleased with our amazing new fire thank you so much. Excellent customer service so happy highly recommended
Ross is highly professional, Meticulous worker. I am overwhelmed with the quality of work he has constructed in my living room. A very clean and tidy worker. His experience and knowledge in this field is A1. I would have no hesitation in recommending him to others
Extremely happy with our log burning stove! The best quote, value for money, super hard working and friendly service, I was working away from home and was getting exciting updates along the way from Ross. It has totally changed our lives as we all cosy up in front of our fire now as a family whenever we are home. Really looking forward to decorating it for christmas. Big thank you Ross, I would and have recommended you to friends and family.